Marketing & AI · Web & E-commerce

Website care and support: security, speed and updates

Monitoring, security, performance and updates handled — so your website keeps working, ranking and converting.

What is website maintenance and support?

Website maintenance is the ongoing technical work on an existing website or online store: uptime monitoring, backups, security and dependency updates, performance checks, fixes and agreed development work. Hosting is the infrastructure; maintenance is the work required to keep the website reliable, secure, fast and up to date.

Yore Solutions provides remote website care and support for companies in the United States and Europe. We take over existing websites and online stores, monitor availability, maintain backups, update dependencies and integrations, fix issues and handle agreed changes, after a technical review that tells both sides exactly what we are taking responsibility for. The team behind it has 15+ years of experience running business websites and e-commerce platforms.

Who website care and support is for

Companies without an in-house developer

Owners and office managers who currently "own" the website by default. We take over backups, updates, SSL, fixes and small changes in an agreed monthly scope.

E-commerce stores

Shopify, WooCommerce, PrestaShop and Magento stores where checkout problems, plugin conflicts or slow pages directly cost sales. Monitoring, updates, integration checks and development of agreed features.

Marketing teams running campaigns

Teams that need landing pages, tracking changes and content updates delivered fast, without waiting weeks for a developer or breaking the site with plugins.

Companies with a site built by someone else

Websites left behind by a previous agency, freelancer or employee. We review, document and stabilize what exists before agreeing ongoing support.

Need someone to look after your website on an ongoing basis?

If your team has to remember backups, updates, SSL renewals, fixes and small changes, the website becomes another operational task that nobody really owns. We take over that responsibility in an agreed monthly scope.

We support custom and static websites, WordPress and WooCommerce, dedicated PHP implementations and e-commerce platforms. The goal is simple: a reliable site, current backups, clear ownership of technical issues and a predictable path for small changes.

Can you take over a website built by another company?

Yes. We start with a technical review: access, hosting, repository or files, backups, integrations, current issues and technical debt. We do not promise ongoing support before we understand what we are taking responsibility for.

After the review we separate one-off cleanup from recurring maintenance and tell you honestly whether the current setup is sensible to keep.

My website is down or broken. Can you fix it?

We can diagnose one-off incidents when we have the required access and the technology falls within our scope. The first priority is restoring operation safely, then identifying the cause and reducing the risk of recurrence.

For clients on ongoing support, incidents are handled according to agreed response times. We do not advertise an unrealistic "zero downtime" promise; we focus on preparation, backups, monitoring and a clear response procedure.

Security, performance and compliance checks

  • Security: dependency and CMS updates, malware scanning, security headers, admin access hygiene, SSL and HSTS.
  • Performance: Core Web Vitals monitoring, image and script optimization, caching and hosting recommendations so the site keeps ranking and converting.
  • Compliance: cookie consent working as intended (CCPA, GDPR), privacy policy links, accessibility regressions caught early.
  • Tracking: GA4, tag manager, conversion events and consent gating verified after every change, so campaign data stays reliable.

Companies that need formal security policies and audits beyond the website can extend this with our data security and privacy services.

Website maintenance for static sites, WordPress and e-commerce

Static and custom websites usually need fewer routine application updates than large CMS installations, but they still require monitoring, backups, hosting and domain checks, dependency updates where used, form and integration testing and occasional content or code changes.

WordPress and WooCommerce sites need regular core, theme and plugin updates, tested on staging before production. For e-commerce on any platform, maintenance may additionally cover platform and module updates, payment and shipping integration checks, checkout issues and development of agreed store functions.

When is a rebuild better than another repair?

If recurring problems come from obsolete technology, poor performance, difficult development or a structure that no longer supports the business, repeated fixes become more expensive than a planned rebuild. After the technical review we recommend either maintenance of the current setup or a move to a new website or e-commerce implementation.

How much does website maintenance cost?

The monthly fee depends on the technology, the business importance of the site, the number of integrations and the number of development hours included. A static business website needs a different scope than a store with payments, ERP sync and daily promotions. After the technical review we present a fixed monthly scope and price, separate from hosting.

What ongoing website support can include

  • Monitoring: availability, SSL, performance and other agreed technical checks.
  • Backups: files, database and restore procedures matched to the website type, with tested restores.
  • Updates: libraries, dependencies, CMS, plugins, integrations and e-commerce components where applicable.
  • Fixes: diagnosis and correction of errors within the agreed technology scope and response times.
  • Development hours: content changes, new sections, landing pages, small features and technical consultations.
  • Technical recommendations: a clear list of issues, priorities and suggested next steps, reviewed regularly.

How we work

Technical review

We check access, backups, hosting, security and the most important parts of the site, and document what we find.

Baseline cleanup

We resolve agreed backlog items and define the stable starting point.

Ongoing support

Monitoring, backups, updates and support requests according to the agreed scope and response times.

Review and development

We summarize the work done and recommend further changes when they are justified.

Why choose Yore Solutions for website care?

  • A known technical baseline. We start with access, backups, hosting and the current state of the site, documented.
  • One place for fixes and changes. Small improvements, content updates and technical issues are handled within one agreed support model.
  • 15+ years of running business websites and stores, including the sites and e-commerce platforms we build ourselves.
  • Marketing-aware maintenance. We keep tracking, consent and SEO intact with every change, because the same team runs campaigns and SEO.
  • Honest recommendations. If a rebuild is cheaper than another year of repairs, we say so.
  • Month-to-month scope, with everything remaining your property.

FAQ

Frequently asked questions

Can you take over a website built by another agency or developer?

Yes. We start with a technical review of access, backups, hosting, dependencies and known issues. After the baseline is clear and documented, we agree the ongoing support scope.

What does monthly website maintenance include?

It can include uptime and SSL monitoring, backups, security and dependency updates, integration checks, fixes and a defined number of development hours for content and small features. The exact package is agreed after reviewing the site.

Do you support WordPress and WooCommerce?

Yes. We handle core, theme and plugin updates tested on staging, security hardening, performance optimization, fixes and development of agreed features for WordPress and WooCommerce sites.

Do you support Shopify, PrestaShop and Magento stores?

Yes. Ongoing technical support for e-commerce platforms includes updates, monitoring, checkout and integration checks, fixes and development of agreed modules, apps and integrations.

My website is not working. Can you repair it?

We can diagnose and repair one-off issues when we have the required access and the technology is within our scope. Timing and cost are confirmed after an initial technical assessment, and restoring operation safely comes first.

Do you make website backups?

Yes. Backups are part of ongoing support. The schedule, storage location and restore testing depend on the type of website, hosting setup and business importance of the site.

What is the difference between hosting and website maintenance?

Hosting is the infrastructure where the website runs. Maintenance is the work on the website itself: monitoring, backups, updates, fixes and development. We can recommend or manage hosting, but the two are priced separately.

Can you only update content on the website?

Yes. Regular content changes and small edits can be included in a block of support hours. If that is all you need, the scope can be limited to content updates.

When should I rebuild the website instead of continuing to repair it?

When recurring issues come from obsolete technology, poor performance, difficult development or an outdated structure, ongoing repairs can cost more than a planned rebuild. We recommend the more sensible path after the technical review.

Do you provide website support for companies in the United States?

Yes. We support websites and stores for companies across the United States and Europe remotely, with response times and overlapping working hours agreed at the start. All accounts, code and backups remain your property.

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